F.A.Q.
Here are some of the most frequently asked questions that we receive. If you have a question that's not answered here, please contact us.


Q. If my boiler goes down in the middle of the night, can you send a service tech to get my boiler back on line ?
A. Yes! Delval Equipment offers service 24 hours a day, every day.

Q. Do you have a formal safety program?
A. Yes! Our field service personnel regularly attend safety training classes, and use safety equipment when working. We will email our safety procedures to our customers upon request.

Q. I want to get a price on a new boiler and a reconditioned boiler. Can you help me?
A. Yes! We sell used and reconditioned boilers. We will also allow you to "trade in" your old Cleaver-Brooks boiler for a new one.

Q. Do you rent boilers?
A. YES! Please contact us for details.

Q.How often should I clean my boiler?
A. It depends on the fuel you burn, the hours run, and type of duty your boiler experiences. The minimum is once a year, but if the fireside or waterside is extremely dirty, you should be inspecting and cleaning your boiler several times a year. Remember, soot and scale are insulating materials and rob you of fuel dollars!

Q. When do I need a deaerator?
A.Any time you have an open steam system, where makeup water is being added regularly, you are bringing oxygen into the system. This oxygen must be removed either mechanically (a deaerator), or with sulfite chemicals. If your makeup exceeds ten percent, you will pay for the cost of a deaerator in a few years with reduced sulfite usage. Failure to treat for oxygen in the water will result in pitting, scale and expensive boiler repair!

Q. We are converting our heating system from steam to hot water. Do I need a new boiler, or can the boiler also be converted?
A. Cleaver- Brooks firetube boilers can be converted from steam to hot water. Some other boilers cannot be converted. Call us for an evaluation of your boiler.

Q. There are so many types of boilers available today that I am confused as to which one is the right boiler for me! How do I make the right decision?
A. You are correct: firetube, watertube, cast iron, copper finned tube, vertical, horizontal, stackable, modular, Low Nox, condensing, non-condensing etc. We have experience applying all of these boilers. Call us for assistance. We also have available, “The Small Boiler Book," which is available for engineers and contractors to aid them in the boiler selection process.